OUR MISSION : Customer Satisfaction
Among its many customers John Lewis Industries Ltd. is privileged to supply some of the largest corporations in the world. John Lewis Industries Ltd. continues to successfully meet their high standards with its policy on quality :
John Lewis Industries has for mission to manufacture a product free of defect in conformity with the strict specifications of its customers.
This undertaking is reflected by its quality assurance program and its management philosophy based on the following five premises that are rigorously adhered to :
To ensure by its protocol of quality assurance and by its good manufacturing practices the conformity of its products;
To make sure that the execution of orders received is carried out in a timely fashion according to the specifications of the customer;
To inform our personnel of the global nature of the market place and of the need to aim for a zero-defect environment;
To support our employees by investing in new-technology; and
To maintain continous training in order to ensure that John Lewis Industries has the competence and dexterity needed to achieve the objectives of its mission.
This commitment from both management and employees, is irreversible and constitutes the base of its management philosophy.
In 1997, John Lewis Industries became ISO 9002 certified back. In 2003, it was up-dated ISO 9001;2000 to reflect the changing needs in management standards.
This is a testimony to our commitment to excellence shared not only by management but by all of our employees.
Mission